Book: Business Process Management: Practical Guidelines to Successful Implementations
Author: John Jeston, Johan Nelis
Pages: 464
Format: PDF
Language: English
ISBN10: 0750669217
'This book shouldn't be unusual, but it is. It should have been written a long time ago, but it wasn't. All books on business process management should be similar to it, but they aren't. Books that purport to tell people in organizations how to do something should be this clear, but they seldom are. Process management should have already been demystified, but it hasn't been.What's exceptional about the book is its extraordinary common sense.'Tom Davenport
Professor and Director of Research
Babson Executive Education, Babson CollegeA detailed step by step guide on how to successfully implement a BPM project
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