Book: Managing Quality in Architecture: A Handbook for Creators of the Built Environment
Author: Charles Nelson, Eugene Hopkins
Pages: 337
Format: PDF
Language: English
ISBN10: 0750668180
Quality management has all the earmarks of an oxymoron – no wonder design professionals are suspicious of the concept! Quality is an idea, an approach, a theory. The hallmarks of any theory are simplicity, brevity and tidyness. Mies got his down to an enduring three short words. Einstein’s is even more durable, and – at just fi ve characters – probably has set an unbreakable record. By contrast, management is about people. Therefore, management is not simple or tidy – it is messy and complex, an ever-moving target.
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